Thank you for shopping at Luxavate.
If you are not 100% satisfied with your purchase, we're here to help.
Customer Support is available 24/7 at email@example.com
We do our very best to respond to support emails within 48 hours.
Luxavate does not credit original shipping charges or Sale Returns. Luxavate provides store credit via E-Gift Card for your returned item(s)
Our products can be returned within 14 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased within the last 14 days.
- The product is unopened, in its original packaging.
- We can only accept returns for damaged items. We cannot honor returns on all orders that don't meet the requirements.
- All items are FINAL SALE, no returns or exchanges.
- You have the receipt, order confirmation or proof of purchase from Luxavate. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet these criteria will not be considered for return.
Unfortunately, items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.
If you receive a damaged product, please notify us immediately.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
If you have any questions about our returns and refunds policy, please contact us at Support@luxavate.com